Orchestrade Support Specialist

Praca: Orchestrade Support Specialist


Orchestrade Support Specialist
[online recruitment]
Location: woj. łódzkie
Reference number: VR-57847
Project Description:

Join in one of our Application Support Centers in Poland and become a member of our open minded, progressive and professional team. In this role you will be working on projects for one our world famous clients. You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client. On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career.

Responsibilities

Working on a daily basis with the business to support the trading application and up and downstream interfaces of our client. Your work will be to support the Orchestrade application to handle all functional and technical support domains and the interfacing around the application.

We are looking for a Trading Platform Support Analyst to support all Orchestrade users (Trading, Risk, Operation, Compliance and IT).

Initially, the candidate will receive training and guidance from two senior members of the Orchestrade team. However, the candidate must be proactive and is expected to become autonomous beyond the training period.

The support and projects duties include but are not limited to:

  • Providing support level 1 for all requests coming from the users (ex: trade processing and PnL issues).
  • Monitoring the infrastructure and working with DevOps / platform engineering to create processes to ensure high availability.
  • Interacting with the vendor to solve and fix the issues raised by the user.
  • Identifying root causes of issues and patterns of issues and over time designing solutions to move step-by-step towards excellence.
  • Working collaboratively to identify technical solutions to enhancements of capability required by the business, and creating specifications that describe these solutions and can be understood by technical people with less domain knowledge.
  • Testing and deploying each new release of the software; working with DevOps / platform engineering to automate more of these processes.
  • Providing new GUIs and functionalities to the teams.

You will evolve in a challenging company and environment mixing functional and technical knowledge.

Skills

Strong communication, problem-solving and organisational skills are expected. Someone who can work under pressure, communicate efficiently and who can operate as an entrepreneur, putting forward alternative solutions to help the business, is likely to succeed and will be recognised and rewarded.

Development takes place in C# and Python, and you should either have a useful knowledge of these languages or be able to demonstrate that you can acquire one; a knowledge of SQL will also be useful.

Currently Orchestrade related processes run on Windows, but over time some of these processes will be run on Linux, so a familiarity with and appreciation of the benefits of Linux will be helpful though not necessary.

Our offer
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
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Informujemy, że administratorem danych jest Luxoft z siedzibą w Krakowie, ul. Bora Komorowskiego(dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie.


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